🔐 Legal

Privacy Policy

How Rogers Roof collects, uses, protects, and respects your personal information.

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025  |  Company: Rogers Roof, 3023 169th Pl, Hammond, Indiana 46323, US

1. Introduction

Rogers Roof ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rogersroof.com or contact us to request services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect information about you in a variety of ways including:

  • Personal Data: When you submit a contact form, request an inspection, or interact with our site, you may voluntarily provide your name, email address, phone number, and property address.
  • Derivative Data: Our servers automatically collect information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
  • Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our site and improve your experience. You can control cookie settings through your browser or via our cookie consent banner.
  • Communications Data: If you contact us by email or phone, we may retain records of that communication.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and fulfill service requests
  • Schedule and conduct roof inspections and project estimates
  • Send appointment confirmations and follow-up communications
  • Process transactions and send related information
  • Send informational emails about roofing tips, seasonal maintenance reminders, and company news (you may opt out at any time)
  • Monitor and analyze usage patterns to improve our website
  • Comply with applicable laws and regulations
  • Prevent fraudulent activity and protect our legal rights

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as scheduling software, CRM platforms, email delivery services, and website analytics providers. These parties are contractually bound to keep your information confidential.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: When we believe disclosure is necessary to protect the rights, property, or safety of Rogers Roof, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies — small data files stored on your device — to enhance your browsing experience and gather usage analytics. Specifically, we use:

  • Essential Cookies: Required for the website to function properly (e.g., cookie consent preferences).
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site).
  • Preference Cookies: Remember your choices and settings for return visits.

You can refuse cookies by adjusting your browser settings or by clicking "Decline" on our cookie consent banner. Note that declining cookies may affect certain website functionality.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, access controls, and secure server infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are retained for a maximum of 3 years unless you request earlier deletion. Analytics data is retained in aggregated, anonymized form indefinitely.

8. Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal information.
  • Right to Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Right to Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or by contacting us directly.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at: privacy@rogersroof.com or by mail at: Rogers Roof, Attn: Privacy Officer, 3023 169th Pl, Hammond, Indiana 46323, US.

9. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.

10. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: